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About

• IT professional with 20+ years of experience in infrastructure management, information security and IT governance. Specialised in NIS2 compliance, healthcare IT and multi-site operations management. Certified ISO 27001 and ISO 9001 Internal Auditor.

Formal Education

• Faculty of Transport and Traffic Engineering
  Sub specialization:
  Information and Communication Technologies // Graduated 2004.
  University of Zagreb, Croatia

Additional

• Mag. ing. traff.
  Faculty of Transport
  and Traffic Engineering
• ISO 27001:2013
  Internal Auditor
• ISO 9001:2015
  Internal Auditor
• CISCO CCNA
  Networking Certification,
  May 2008.
• StarAudit-AB, StarAudit-FD, StarAudit-PF
  Cloud Security Auditor,
  March 2018.

Languages

• English
  Full professional proficiency
  Croatian
  Mother tongue

Computer Literacy

• NIS2 & Compliance
  GDPR, NIS2 Directive,
  ISO frameworks
  Microsoft Azure
  M365, Microsoft Entra ID, Exchange Online
  Servers and Storage
  Clustering, NAS/SAN,
  Backup & DR
  Healthcare IT
  PACS, RIS, BIS, medical network environments
  Linux
  Server and desktop environments
  IT documentation
  Procedures and methodologies
  Information Security
  Firewall, BCM, Security awareness
  Network technologies
  LAN/WAN/SAN, Wireless
  Digital Forensics
  PC and Mobile systems
  Virtualization technologies
  VMware, Proxmox, Hyper-V
  VoIP
  3CX, Asterisk PBX
  VPN technologies
  Design and implementation
  Office tools
  Microsoft 365, Google Workspace
  

Professional Experience

• Head of Information Technology // Arsano Medical Group d.o.o.
  Zagreb | 2023. - Today | arsanomedical.com

  Arsano Medical Group is a private healthcare group operating 10 medical facilities across Croatia and Slovenia, covering specialised hospitals, polyclinics and diagnostic centres.

  Key responsibilities:
  • Leading IT operations and strategy for a group of 10 healthcare facilities, supporting approximately 250 staff across Croatia and Slovenia - with direct responsibility for infrastructure, security, continuity and compliance.
  • Managing NIS2 Directive implementation for critical healthcare infrastructure - including gap analysis, development of information security policies and procedures, and alignment with GDPR requirements.
  • Centralising and standardising IT operations across all group facilities, consolidating infrastructure management and establishing group-wide IT governance standards.
  • Managing and developing an internal IT team as well as external vendors, coordinating day-to-day operations and longer-term infrastructure projects across multiple sites.
  • Overseeing IT vendor relationships and contracts, including hardware and software procurement, SLA management and service provider performance monitoring.

• EU Funding Consultant // Growth strategies d.o.o.
  Zagreb | 2022. - 2023. | growthstrategies.hr

  Growth Strategies is a Croatian consultancy specialising in EU fund applications, feasibility studies and project lifecycle management.

  Key responsibilities:
  • Preparing investment project documentation and feasibility studies for EU co-financing applications across IT, infrastructure and mixed-sector projects.
  • Managing public procurement procedures and project documentation, ensuring compliance with EU regulatory and reporting requirements.

• CEO / Director // One tech d.o.o.
  Zagreb | 2019. - 2022. | onetech.hr

  One tech is an IT services company providing infrastructure, cloud and support services to SME clients.

  Core Responsibilities:
  • Founded and managed a small IT company of 3–5 people, delivering infrastructure, cloud and technical support services to a portfolio of 15+ SME clients.
  • Responsible for all business operations - client acquisition and management, service delivery oversight, vendor relationships and financial management.
  • Provided hands-on consulting and implementation services across server infrastructure, cloud migration, networking and IT support.

• IT Consultant  // Fleksbit d.o.o.
  Zagreb | 2016. - 2019. | fleksbit.hr

  Fleksbit was a Zagreb-based software development company serving domestic and international clients with custom software solutions and complex IT systems.

  Key responsibilities:
  • Working as an external IT contractor, providing infrastructure consulting, system integration and technical advisory services across client projects.
  • Supporting infrastructure design, server environments and network configuration for the company's client portfolio.
  • Advising on IT architecture decisions and supporting implementation of complex technical systems alongside internal development teams.

• ICT Presales Consultant // Proaxis d.o.o.
  Zagreb | 2017. - 2018. | www.proaxis.hr

  Proaxis is a Croatian IT distributor and solutions provider managing a portfolio of professional networking technologies - including Allied Telesis, Advantech Smartworx (Industrial IoT/Networking) and Ruckus Wireless (Enterprise WiFi).

  Key responsibilities:
  • Technical presales for enterprise networking products — solution design, proof-of-concept preparation and technical documentation for client engagements.
  • Delivering technical training and product workshops for partner companies and resellers, covering product capabilities and implementation best practices.
  • Supporting the full presales cycle from initial technical discovery through to proposal documentation, project handover and post-sales support.

• IT Management & Consultancy // Freelance - Self-employed
  Zagreb | 2011. - 2016.
  Key Contributions:
  • Providing IT consulting, infrastructure setup and technical support services to SME clients across Zagreb and the wider region.
  • Designing and implementing backup systems, cloud environments and IT workflows tailored to individual client requirements.
  • Preparing regular technical and operational reports for client management, covering system performance, incidents and infrastructure recommendations.

• PACS Network Specialist // Shimadzu Corporation d.o.o.
  Zagreb | 2009. - 2010. | www.shimadzu.com
  Key responsibilities
  • Implementing FUJIFILM Synapse PACS in hospital environments - covering server installation, diagnostic workstation deployment and medical network configuration.
  • Designing and deploying VPN and IT infrastructure connecting regional offices in Sarajevo (BIH) and Belgrade (SRB).
  • Supporting the rollout of the local SAP environment, aligning internal business processes with corporate ERP standards.
  • Conducting ISO 9001 internal audits and supporting quality control procedures for IT service delivery.

• ICT System Engineer // S.D. Informatika d.o.o.
  Velika Gorica | 2006. - 2009. | sdinformatika.hr
  Key responsibilities:
  • Administering server infrastructure, including high-availability clusters, virtualisation (VDI) and enterprise desktop environments for business clients.
  • Deploying and configuring firewalls, security protocols and remote connectivity solutions for client networks.
  • Supporting ISO 9001 implementation and quality control processes within the IT service delivery lifecycle.

• IT Professional Associate // Ministry of Justice, County court
  Velika Gorica | 2003. - 2005. | sudovi.hr/hr/zsvg
  Key responsibilities:
  • Providing end-user IT support, systems maintenance and infrastructure planning for the court's ICT environment.
  • Delivering IT training to court staff on Case Management Systems and internal digital workflows.
  • Managing AV and secure communication systems for high-security judicial proceedings, including protected witness programmes.